Now $396 (Was $̶5̶0̶3̶) on Tripadvisor: Excellence Oyster Bay, Falmouth. No email. Excellence Oyster Bay: Shame On You Excellence Group - See 2 854 traveller reviews, 3,364 candid photos, and great deals for Excellence Oyster Bay at Tripadvisor. Every night dinner was at a gourmet restaurant! please don't book any flights in anticipation to staying. Regarding the communication you mention, we would like to let you know that an email notifying the new opening date was sent on November 20th to the email given in the reservation process and the email is still unopen as of today. I have 5 rooms set up in May with Cancun Rivera Maya but now will be canceling those and going somewhere that will actually follow through with me as a loyal customer. Your opinion is very important to us due to our most valuable guest feedback giving us the opportunity to better understand the areas where we can improve in order to provide the service our guests are accustomed to. Enjoy photos of our All Inclusive resort for adults only, set on a private peninsula by the Caribbean Sea and Glistening Waters bioluminescent lagoon. Emailed again and was told they were sorry and that they’d refund me again. Additionally, a variety of international restaurants and bars are at your disposal, as well as our world-class spa, state-of-the-art fitness center and an exceptional range of activities and services. Please, receive our warmest regards from The Excellence Collection. Please, receive our warmest regards from The Excellence Collection. Does Excellence Oyster Bay have any great views? Does Excellence Oyster Bay offer any business services? Which room amenities are available at Excellence Oyster Bay? See more questions & answers about this hotel from the Tripadvisor community. Excellence Oyster Bay review from Victoria: We cannot express how beautiful the property was, the interior design, the pools and restaurants are all so gorgeous. This luxury adults-only property, which occupies its own peninsula about 40 minutes west of Montego Bay, has an exclusive, but light-hearted vibe. The balance was charged to my credit card a month before we were due to go (even though the hotel was now “closed”) - no problem I thought, they are probably struggling with staff and other COVID problems and it’s likely just an automated system. Luminous Lagoon is minutes away. There’s little within walking distance, but Puerto Morelos’ attractions and Cancun International Airport are roughly 13- and 20-minute drives away, and proximity to the main road means easy access to major sights, shopping, and nightlife. The white sandy beaches, the huge rooms, the amazing staff. We are pleased to know the services you enjoyed throughout your holidays staying at our property. Claim your listing for free to respond to reviews, update your profile and much more. Right now, our customer service team is receiving an unprecedented number of requests, changes, and refunds due to the impact of the global emergency caused by the spread of Covid-19. at this hotel because they are fraudulent. What are some restaurants close to Excellence Oyster Bay? The Coffee Shop was always worth a mid-morning visit . Are there opportunities to exercise at Excellence Oyster Bay? We will never book with Excellence again. I'm totally baffled by the service and lack of communication for a "luxury" resort. Almost a month now of waiting and no responses. Thank you for sharing. This was our Honeymoon and it was just perfect. Nearby attractions include Martha Brae River (2.8 miles), Blue Waters Beach Club (3.4 miles), and Diamonds International Jamaica (0.7 miles). We regret that we were not able to meet your expectations in terms of the communication. One of many points of interest available for planning your trip to Jamaica from Visual Itineraries. Book Excellence Oyster Bay, Falmouth on Tripadvisor: See 2,852 traveller reviews, 3,650 candid photos, and great deals for Excellence Oyster Bay, ranked #2 of … No phone call. I lived in Dubai for many and have experienced some impressive hotels there but this place is up there with them all. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. We are very delighted to hear from you that our resort is the best resort you have ever been to, and we were able to surpass your expectations in all areas, which are carefully taken care of. The strengths you mentioned are the core pillars of our identity in order to provide a memorable guest experience, as exceptional and unique as it can be. I booked a 2 week stay for the end of September in July when the hotel was still taking bookings. I SHOCKINGLY found out that the resort is closed again due to the pandemic and plans to reopen in Feb 2021. Response from The Excellence Collection, Guest Services / Front Office at Excellence Oyster Bay, Response from ExcellenceCollection, Online Brand Controller at Excellence Oyster Bay. - We were delighted to find another Excellence resort with a shorter flight time. This hotel is by far a favorite of mine!. What food & drink options are available at Excellence Oyster Bay? Located just 30 minutes from the international airport, Excellence Oyster Bay is among Jamaica’s finest All Inclusive resorts. Unfortunately due to COVID the hotel was closed (completely understandable). See 2,855 traveller reviews, 3,650 candid photos, and great deals for Excellence Oyster Bay, ranked #2 of 8 hotels in Falmouth and rated 4.5 of 5 at Tripadvisor. Excellence Oyster Bay is a pretty perfect Caribbean getaway if you ask me. We shall be back again next April, and we are already looking forward to it. Yes, guests have access to a pool, a fitness center, and fitness classes during their stay. Southern vlogger and blogger Ashley Terk Hodges walks you through her most recent trip with the whole Terkeurst family. The Excellence Collection is recognized for achieving superior quality in appearance and maintenance of our properties and facilities, just as many other attributes that enable us to provide the supreme Luxury all-inclusive experience. The newest resort in The Excellence Collection. Please see our partners for more details. more. Taxes and fees that are shown are estimates only. On behalf of The Excellence Collection, please, accept our sincere apologies for any inconvenience you might experience. Book Excellence Oyster Bay, Falmouth on Tripadvisor: See 2,855 traveller reviews, 3,650 candid photos, and great deals for Excellence Oyster Bay, ranked #2 of … Own or manage this property? Please, rest assured that we are doing our very best to handle the high volume of requests, but we must humbly ask for your patience during this time while we make our way through the queue. Tucked away in its own private corner of paradise, the Excellence Oyster Bay is one of northern Jamaica's nicest all-inclusive resorts. My wife is a teacher and the only date we can rebook is the week of and week after Christmas. We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. first I have to say I love the excellence brand resorts. Both of those resorts are as they're name says Excellent! Please, receive our warmest regards from The Excellence Collection. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. See 2,855 traveller reviews, 3,650 candid photos, and great deals for Excellence Oyster Bay, ranked #2 of 8 hotels in Falmouth and rated 4.5 of 5 at Tripadvisor. We were SO excited! This is the version of our website addressed to speakers of English in the United States. Book Excellence Oyster Bay, Falmouth on Tripadvisor: See 2,850 traveller reviews, 3,650 candid photos, and great deals for Excellence Oyster Bay, ranked #2 of … When I called to rebook because of black out dates I was unable to get the same price and actually had to pay more for a lesser room with no airport transportation. I called customer service to gather more information and the service was just appalling.